Your Path to Safe, Stable Housing Starts Here
Housing Navigation Support
The Housing Navigation Program is designed to rapidly connect individuals and families experiencing homelessness with safe, stable, and permanent housing.
Housing Navigation
Office Hours
- Urban Triage Direct Service Hub:
9:30 AM - 3:30 PM
2312 South Park Street - The Park Street office is closed daily (For Staff Lunch)
12:00 PM - 1:00 PM - Effective APRIL 20th
TUrban Triage will no longer accept walk-ins to ensure adequate staff capacity and quality case management.
The Beacon Shelter
8:00 AM - 4:00 PM
615 East Washington Avenue, Madison, WI 53703
(Registration with The Beacon required prior to services)
- Urban Triage (Appointment Only)
9:30 AM - 3:30 PM
2312 South Park Street - The Park Street office is closed daily from 12:00 PM - 1:00 for lunch
- Five Door Recovery (Residents Only)
1:00 PM - 3:45 PM - Salvation Army (Residents Only)
6:00 PM - 8:00 PM
630 East Washington Avenue, Madison, WI 53703 (April 8th & April 22nd)
The Beacon Day Shelter
8:00 AM - 4:00 PM
615 East Washington Avenue, Madison, WI 53703 (Registration required)
Madison Public Library
1:30 - 4:30 PM
201 W Mifflin St, Madison, WI 53704
Urban Triage Office
2312 South Park St, Madison, WI 53713 (Appointment Only)
Putting People First
Purpose & Goals
The primary goal of the Housing Navigation Program is to shorten the length of time people experience homelessness, reduce returns to homelessness, and increase access to permanent housing options. This is achieved through a person-centered, trauma-informed, and equity-driven approach that prioritizes the most vulnerable households based on CoC Coordinated Entry assessment scores.
Housing Support
Core Program Activities
Funded through the HUD Continuum of Care (CoC) program, the initiative focuses on removing barriers to housing placement, strengthening partnerships with landlords and housing providers, and ensuring participants receive the support needed to maintain housing long-term.
Actively identify available units that meet participant needs and preferences, leveraging relationships with landlords, property managers, and affordable housing developers.
Recruit and retain housing partners by offering support, education on housing programs, and problem-solving assistance to address concerns.
Assist participants in overcoming obstacles to securing housing, such as credit history, rental arrears, documentation gaps, or application fees.
Collaborate with the CoC’s Coordinated Entry system to ensure referrals are made efficiently and match participants with the most appropriate housing opportunities.
Prepare participants for successful tenancy through individualized coaching on lease obligations, budgeting, conflict resolution, and connecting to community resources.
Provide short-term stabilization support after move-in to promote housing retention a...
Housing List
Housing Resource Database
Access our comprehensive Housing Resource List, featuring affordable options within Dane County at Fair Market Rates. Search online or download PDF guides organized by bedroom size.
We Are Here For You!
How to Get Help
Our Housing Navigation Specialists are here to help you take the first step toward stable housing. Stable housing is the foundation that allows us to address other challenges you may be facing.
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