Brandi Grayson is the proud mother of 3 daughters, 28, 27, 22, and a 5-year-old son. She’s worn many hats over the last 20 years. From a treatment foster parent to an adoptive parent.  To a community organizer, a comedian, and a radio talk show host to an assistant social worker. A list of her roles includes a Director of Programming, a Program Manager, a Business Manager, a Program Analyst, and a Realtor.  And it doesn't stop there. She served as a Claims Adjuster, Field Inspector, and Field Manager for a construction company. Currently, she is the Founder, CEO, and President of Urban Triage, Inc, and Grayson Consulting, LLC. 

Many know her work with the Young Gifted and Black Coalition (YGB), which she co-founded in 2014 in response to the murder of Mike Brown, and most recently, her leadership as CEO of Urban Triage following the murder of George Floyd. Ms. Grayson embodies what she stands for: supporting healthy Black families, transformative justice & education, integrity, breakthroughs, and Black liberation, bringing decades of experience working with Black families and children and program development and implementation while simultaneously experiencing the intersectionality of Black vulnerability. Leading her to found and ground her work in creating a better world and understanding that a better world starts with self: self-awareness, accountability, integrity, self-discovery, and the will to heal. 

She takes pride in empowering, inspiring breakthroughs and transformation in Black people and Black communities. Her work reflects the attributes of Blackness that are rarely centered---Black excellence through healing, Black resilience, Black creativity, Black compassion, Black economic development, and most importantly, Black love.

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Zandra Hagberg is a results-driven marketing professional in the non-profit industry, currently serving as Director of Marketing and Compliance at Urban Triage, Inc. Zandra has more than five years in developing, managing, and leading demand creation, branding, and thought leadership strategies. She has a passion for building remarkable teams and campaigns and developing and motivating others.

Zandra is responsible for the marketing, communication, compliance, and business development efforts of the organization. In addition to strategic business development efforts, she directs media relations, branding, advertising, social media, and website development. She manages and oversees sponsorships, events, charitable contributions, and more.

Prior to coming on board with Urban Triage, Inc., Zandra served as Chief Operating Officer with Focused Interruption Coalition. She also operates her own consulting practice, JMC Business Solutions, providing logo and brand development for small business startups. Prior to joining the non-profit world, Zandra spent 15 years in the public sector, both in State government and the UW, and nearly 10 years in the private sector as a Real Estate Transactions Specialist and Community Development Consultant.

When Zandra isn’t working, she is enjoying her four grandchildren and six children. She is also a Certified Peer Support Specialist and volunteers her time providing court advocacy support, violence prevention efforts, and combating mass incarceration.

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Antavia Grayson was born and raised in Madison, Wisconsin, and is the daughter of Urban Triages’ CEO Brandi Grayson. She attended the University of Wisconsin-Milwaukee and studied Business Marketing. Antavia's role as Office Manager and Human Resources for Urban Triage has taught her a lot about the importance of community and the impact this organization has brought to the greater Madison area. 

In her free time, Antavia loves relaxing, taking walks, and spending time with her daughter Nahla. She is very interested in home decor and has an eye for aesthetics. Antavia’s empathetic spirit makes it easy for her to build relationships and connect with people as she has been doing for the duration of working at Urban Triage! 

Sharmecia Brown has lived in Madison for 30 years now and has worn many different hats throughout her life. Mother, step-mother, grandmother, and last but not least, caretaker. She has two sons, two daughters, a step-son, a grandson, a granddaughter, and twin 1-year-old girls, who are extended family members. 

Some nights and weekends she manages the home of her client, who is disabled, and ensures that she is receiving proper staffing and care in her home, to maintain, her healthiest and best life in the safety of her own home. She wears each hat proudly and unapologetically; putting her all into every role sympathetically and wholeheartedly. 

All of her experiences have led her to where she is today, Operations Manager. She has discovered her calling at Urban Triage and is thrilled about this new rewarding, gratifying position to say the least. She is excited to get the ball rolling and go in swinging!

Ruthanna graduated from the University of Wisconsin River Falls with a BA in Bio-Medical Science in 2017. After completing her undergraduate work, she joined the Peace Corps where she worked as an Agriculture extension agent for more than 2 years. Ruthanna has worked in various laboratory and Animal Care settings since her graduation. As Agriculture Program Manager, Ruthanna handles all aspects of the agricultural programming at Urban Triage.

Cooper hails from New Jersey and has been an eminent part of the Madison community for 10 years as Madison's Favorite Local Radio Personality. Her heart is based on community service and result-oriented motivation. She joined Urban Triage in 2022 as a Bilingual Rental support and Outreach Specialist. She now joins the Agriculture Team as a Lead and is ready to GROW.

Deneria provides support in the Administrative building and works alongside the CEO and her executive assistant. She also leads Monday tutoring sessions at Thoreau Elementary and 1st Saturday events each month for the kids and parents that Urban Triage tutors.

Deneria graduated from Madison Memorial High School and UW-Milwaukee. She has 1 biological son, 1 step-son, 2 step-daughters, and 3 step-granddaughters. She also has 2 dogs whom she loves dearly, Isis and Free. In her spare time, Deneria enjoys cooking, baking, shopping, traveling with her significant othe,r and spending time with her family and friends. 

Deneria loves how Urban Triage helps the most overlooked people. She also loves how every day is a great feeling at work as soon as she walks through the door. She's super excited about where Urban Triage is headed and that she is able to be a part of the development and growth of the organization.

Destiny Persinger is a creative, artistic soul who has never met someone she didn't love. She has lived in Madison Wisconsin for 24 years now. New to the non-profit industry, she is eager to be a part of this selfless organization. She recently was working for UW Health as a Medical Assistant and was ready to be in the community first-hand, as she has a passion for putting herself on the frontlines every chance she can to make a difference. 

As the Administrative Support Specialist for Urban Triage, she is responsible for the administrative piece of our organization and supports all staff members. She also focuses on managing the final review process and processing checks for our Rental Support team.

When she is not changing the world as a rent abatement for Urban Triage, she is a reader of Black literature, a lover of Black people, and an influencer of makeup who always is learning new techniques! She also enjoys reading books, traveling to new places, and trying new foods. She doesn't have any children, but she has a niece and a nephew that she treats as her own. She enjoys spoiling them, and then sending them back home to their mom! 

Fred is a South Carolina native who moved to Wisconsin in 2021. He enjoys being out in nature and doing activities like kayaking, fishing, hiking, and camping. He also has a love for arts and crafts and spends some of his free time painting, sketching, and candle-making. If he is not doing crafts or outdoors, he is relaxing with his cat and dog, Simon and RJ. Fred came to Urban Triage with a passion for helping his community and people in need. He joined us as a Phone Specialist in rental support and is now a Homeless Outreach Specialist with our Unhoused Neighbors Initiative. Prior to joining Urban Triage, Fred worked in healthcare as a Medication Aide, Caregiver, and CNA. He is very outgoing and loves to make the people around him laugh. He also prides himself on his willingness to learn and grow as a teammate and individual.

Jennifer is an outgoing, bubbly, and dedicated member of Urban Triage! She leads the Outreach Program, providing support for those seeking food, shelter, and/or information. Jennifer has been part of the Madison community for 20+ years and enjoys being able to help those most vulnerable. Prior to joining the Urban Triage family, she worked for a nonprofit organization as a job coach and helped those with special needs find a work placement in the community.  When she is not working, she is at home being a mother to her daughter, Jaeana, and their pup named Leo. Jennifer is looking forward to continually aiding our community!

Katrina has been with Urban Triage since September of 2021. She started off as Rental Support and switched positions to Quality Assurance where she coaches other staff on how to be great. She has 3 kids, 2 boys and 1 girl. Before Urban Triage, Katrina was in the childcare field for about 5 years then started working at Madison Metropolitan as a Special Education Assistant. In her free time Katrina loves hanging out with her kids, going shopping, watching movies and going out to eat. One thing she loves about Urban Triage is all the work they do to help the community.

Kimi is the Housing Coordinator at Urban Triage and has been with the organization since October of 2021. Kimi started her career with Urban Triage as a Rental Support Specialist and was promoted in January of 2023 to Housing Coordinator. She is a mother of 2, her daughter Ja'Tavia and son Daki. Before joining Urban Triage, Kimi was a CNA at a skilled nursing facility for 4 years. Her co-workers describe her as a patient and kind person, and Kimi believes these attributes will be valuable with where Urban Triage is headed.

Mone’y is a Customer Service Specialist where she helps assist tenants and landlords with rental support applications as well as inbound and outbound phone representatives. What she enjoys the most about Urban Triage is the incredible support it provides for the community and tenants. As well as the space the UT family creates for each other. Before Urban Triage, she worked as an insurance agent at Auxiant.

Mone’y graduated from LaFollette High School in 2014. She is the mother of a 3-year-old son and enjoys spending time with him as well as traveling, listening to music, and taking walks near the downtown area.

Tiara oversees the Rental Support Specialists to make sure the program runs smoothly. She started at Urban Triage in March of 2022. She graduated in 2016 from Deforest High School and moved to Madison from La Crosse in 2013. Prior to joining Urban Triage, she worked at Animal Cracker Inc. for two years and absolutely loves children. Tiara is completely selfless, so she takes great satisfaction in making others happy. When she is not working, she is taking care of her daughter and has a part-time job, so she doesn't have a lot of free time. She is, however, a big fan of traveling when she can.